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Sales Glossary

Your comprehensive guide to sales development terminology. Learn the language of B2B lead generation and outbound sales.

All Terms 439 Lead Generation 126 List Building 82 Sales Development 78 Email Marketing 62 Cold Calling 55 Sales Outsourcing 38

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439+

Sales Terms Defined

6

Categories

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Showing 78 terms in Sales Development ✕ Clear filters

A

Account Development Rep (ADR)

Ad-Hoc Reporting

Adoption Process

Annual Contract Value (ACV)

Annual Recurring Revenue (ARR)

Automated Follow Ups

Average Revenue Per User (ARPU)

B

B2B Marketing

Business Development Rep (BDR)

Business Intelligence

Buying Cycle

Buying Process

C

Chief Revenue Officer

Churn Rate

Client Case Study

Closed Won Ratio

Closed-Lost

Closed-Won

Closer

Closing Ratio

Cloud-Based CRM

Commission

Commission Plan

Contract Management

CPQ Software

CRM Analytics

Customer Feedback

Customer Pain Point

Customer Relationship Management (CRM) Systems

Customer Success Manager (CSM)

E

Enterprise Resource Planning (ERP)

F

Field Sales Rep

G

Gross Margin

H

Hard Sell

Hat Trick

I

Inside Sales Rep

K

Key Performance Indicators (KPIs)

Knowledge Base

L

Lead Management

Lead Qualification

Loss Leader

M

Margin

Mark-Up

Marketing Executive

Middle Of The Funnel (MOFU)

Monthly Recurring Revenue (MRR)

Multi-Channel Prospecting (MCP)

N

Net Promoter Score (NPS)

O

Objection

On-Premise CRM

Onboarding

Onboarding Experience

Opportunity

Opportunity Management

P

Product Features

Profit Margin

S

Sales Commission

Sales Dashboard

Sales Deck

Sales Development Playbook

Sales Development Representative (SDR)

Sales Development Strategist

Sales Funnel

Sales Methodology

Sales Performance Management

Sales Pipeline Coverage

Sales Process

Sales Quota

Sales Script

Sales Stage

Sales Trigger Event

Service Level Agreement (SLA)

Soft Selling

T

Top Of The Funnel (TOFU)

V

VP of Marketing

VP of Product Marketing

VP of Sales

W

Weighted Sales Pipeline